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How to Report a Bug or Error?

June 13, 2025 by
How to Report a Bug or Error?
Tax Savy, Yi En

Spotted a Bug? Help Us Squash It!

At Tax Savy, we’re always working to make your experience as smooth as possible. But if you ever run into a bug or something that doesn’t quite work right, we want to hear from you!

You can report bugs easily simply by:

When reporting a bug, here’s what helps us fix it faster:

  1. Description – What went wrong? Tell us clearly what you saw and include any error messages.
  2. Steps to Reproduce – What were you doing when it happened? Walk us through it step-by-step.
  3. Expected vs. Actual Results – What did you expect to happen, and what actually happened?
  4. Screenshots or Videos – A picture’s worth a thousand words (and a video, even more)!
  5. Status Updates – Once submitted, we’ll keep you posted as we work to resolve the issue.

Thanks for helping us build a better Tax Savy!

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